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Govink
AI x SI Dual-Engine · Serving Governments Worldwide

AI, Engineered for Government

From a single intelligent hotline to a government-wide LLM platform.

Wherever you serve — national ministry or municipality, developed or emerging market: ITADD delivers the full capability chain, from consulting to on-site delivery and continuous operation. Solutions adapt to your laws, languages and workflows — not the other way around.

No Geographic LimitsOn-Site DeliveryData Stays LocalFull-Stack In-House
Gov AI Platform ArchitectureAI × SI
01Application
APPLICATION
Gov AffairsCitizen ServicesDigital Office
02Intelligence
INTELLIGENCE
Gov LLMAI AgentsWorkflow Engine
03Data
DATA
Archive Knowledge BaseOperational DataLegal Corpus
On-premise · Data stays local · On-site delivery
Government LLMIntelligent ReviewAI Document DraftingHotline AI AgentService Portal GuidancePolicy MatchingRAG Knowledge BaseDigital Worker RPAArchive IntelligenceMultilingual ServicesPrivate DeploymentDomain Fine-TuningSmart Meeting MinutesGovernment LLMIntelligent ReviewAI Document DraftingHotline AI AgentService Portal GuidancePolicy MatchingRAG Knowledge BaseDigital Worker RPAArchive IntelligenceMultilingual ServicesPrivate DeploymentDomain Fine-TuningSmart Meeting Minutes
03/Global Delivery

No Geographic Limits — We Deliver On-Site

Complex projects are delivered on-site; day-to-day iteration can be remote. Our engineers work on-site, side by side with your teams.

GLOBAL SERVICE NETWORKWorldwide
Localized deployment nodeOn-site service teamCoverage area
01

Worldwide Coverage

National ministries or municipal departments, developed or emerging markets — solutions are customized to local laws, administrative structures and languages. No copy-paste templates.

02

On-Site Teams in Multiple Countries

Core engineers stationed at your location for the long term: research, deployment, data governance and staff training all happen on-site — zero time-zone gaps. Issues during the on-site period are handled first, with response times written into the contract.

03

Localization & Compliance

Interfaces, documentation and models fully localized; data never leaves your jurisdiction, meeting local data sovereignty, privacy and security review requirements.

Scenario Practice

How Typical Projects Unfold

Landing paths and suggested pilot metrics for three high-frequency scenarios — see how a project would run before you commit.

Public ServicesMunicipal Service Hotline

Scenario

High call volumes with unreachable peak lines, long agent onboarding, and knowledge lagging behind policy changes.

Approach

Hotline AI agent for routine inquiries, real-time agent assistance and smart ticket routing — privately deployed with on-site operation.

Suggested Pilot KPIs

Sample
  • Self-service resolution rate
  • Per-agent throughput
  • New-agent onboarding time
View Solution
Government AffairsProvincial Department

Scenario

Slow manual pre-review of applications, repeated formatting rejections, and slow onboarding of junior staff.

Approach

AI pre-screening, decision draft support and AI document drafting — integrated with your OA, with jointly agreed KPIs and milestone acceptance.

Suggested Pilot KPIs

Sample
  • Pre-review turnaround
  • First-pass acceptance rate
  • First-draft turnaround
View Solution
Digital OfficeCounty-Level Service Center

Scenario

Policies and know-how scattered across offices, hand-built cross-system reports, inconsistent figures.

Approach

Knowledge base with sourced answers, digital workers for automated reporting, role-based access — pilot in one unit, then scale.

Suggested Pilot KPIs

Sample
  • Knowledge retrieval accuracy
  • On-time report rate
  • Reduction in repetitive task time
View Solution

These are implementation blueprints: client details and measured data are shown with authorization; pilot metrics follow the joint acceptance report.

05/Why Us

Government Insight Makes Government AI

We put compliance, security and sustainable operation before features.

01

Deep Government Understanding

Fluent in administrative standards, document conventions and service processes — solutions fit real workflows, not tech demos.

02

On-Site, Zero Time-Zone Gap

Engineers work on-site with your staff face to face; after launch, on-site or local support teams remain. Issues during the on-site period are handled first, with response times written into the contract.

03

End-to-End Accountability

One team covering consulting, products, development and training — no vendor patchwork, clear responsibility from pilot to scale.

04

Data Sovereignty & Security

Private deployment by default; data never leaves your environment or jurisdiction, aligned with local security standards.

06/How We Work

Four Steps, Minimal Uncertainty

A proven methodology: prove value small, then scale — every step has acceptance criteria.

01

Consulting & Diagnosis

On-site assessment of business and data readiness, high-value scenarios, feasibility and cost estimates.

02

Solution Design

Custom roadmap with milestones, acceptance criteria and responsibilities — reviewed before build.

03

Build & Implement

On-site deployment, development, data governance and model tuning with jointly confirmed KPIs.

04

Continuous Operation

Training, maintenance and iteration with on-site or local teams keeping capabilities improving.

FAQ

Questions Governments Ask First

Direct answers on security, integration, acceptance and operation.

Have a more specific question? Raise it directly when you book a consultation.

Private deployment by default: models and data run entirely in your environment — on-premise, government cloud or private network. Data never leaves your environment or jurisdiction. Access is role-based with auditable logs, security review precedes launch, and we support local security assessments.

Yes. We work with domestic chips, servers, operating systems and databases, with model inference adapted to domestic compute. Exact combinations are confirmed item by item after on-site research and written into the technical proposal.

Three models are supported: on-premise, government cloud, or private network. An LLM appliance is also available, with compute delivered alongside the hardware, so no environment preparation is needed. For existing data centers, our on-site survey assesses compute, network and security conditions and defines an adaptation plan; interface lists and retrofit scope are confirmed in writing during solution design.

No rip-and-replace. We integrate through standard interfaces and data exchange, building incrementally on your existing IT investments. Scope, interface lists and responsibility boundaries are confirmed in writing during solution design.

The standard path is consulting & diagnosis, solution design, build & implement, and continuous operation. We start with high-frequency, verifiable scenarios — the first one typically reaches acceptance within 3 months, with KPIs jointly agreed in the contract.

Core engineers can be stationed at your location long-term, working face-to-face with your staff. They follow your confidentiality and security rules, and can sign NDAs and complete background checks.

Training is a standard deliverable: system usage training plus model operations and continuous iteration training, along with deployment guides, operations documentation and reproduction steps. After launch, the on-site team provides hands-on support for a period; routine operations are handled independently by your staff, while complex tuning remains our responsibility.

Models are domain-trained on your policies, knowledge and historical data, with sourced answers. During operation we continuously enrich knowledge and tune performance; uncertain cases escalate to humans and feed back into improvements.

Interfaces and documentation support Chinese, English and other major languages; models can be trained on your multilingual corpus for multi-ethnic regions and international-facing services.

Efficiency, accuracy and satisfaction metrics are jointly confirmed and written into the contract, with milestone-based acceptance. You scale investment only after pilot acceptance — avoiding large upfront risk.

Yes. We follow public procurement processes, providing qualification documents, bid materials and Q&A support. Commercial form (project-based, annual service, etc.) and payment milestones are confirmed together during solution discussions.

System code and documentation from custom development are delivered with the project; model weights, adapters and inference services from training belong to you; business data runs and stays in your environment throughout. Ownership of each item is specified in the contract.

Every project includes a warranty period and maintenance support: defects are fixed free of charge during warranty, with response times written into the contract. On-site or local support teams remain after launch, and issues during on-site periods are handled first. Warranty length and maintenance scope are defined per project in the contract.

We design this risk out from the start: the first scenario typically reaches acceptance within 3 months, with KPIs jointly agreed and written into the contract. Investment is staged — prove first, scale later — and if the pilot falls short, we follow the contract rather than scaling unproven spend.

Gov.ink

Wherever You Serve, We Deliver On-Site

A free consultation and scenario demo shows you the practical path to intelligent transformation.

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Remote or on-site development · Strictly confidential